Curriculum vitae
Joachim Wulff has extensive experience and broad knowledge in information technology thanks to his many years of varied practical experience. He has worked nationally and internationally in various industries, both in managerial and technical positions. His strengths include conceptual thinking and a structured approach with a pragmatic approach. His work focuses on project management and consulting in complex IT organization and infrastructure projects in the context of IT service management, IT security management, lean management and agile software development.
Knowledge and focus of topics
- IT service management
- IT security management
- IT organization and processes
- Business process optimization
- Key performance indicator systems and benchmarking
Project Experiences (Selection)
Migration of partner master data into a new Master Data Management at a leading logistics company
- Country by country implementation of the migration for 4 source systems
- Further development of the migration routines on the basis of Pentaho and Elastic
- Search country by country adaptations of the migration routines and algorithms
- Checking the results, if necessary manual or machine error correction
Optimization of the IT organization - and processes at a manufacturer of children's toys and furniture
- planning and execution of interviews and workshops, e.g. on the topics of project management and execution, requirements management, architecture management, quality management, service management
- review and evaluation of guidelines, tools and key figures
- presentation of results with recommendations for action
Efficiency analysis of the software development of a financial service provider
- planning and execution of interviews and workshops, e.g. on the topics of process model, host development, release management, multi-project management, quality and test management
- review and evaluation of the process model, guidelines, tools and development artefacts
- Presentation of results with recommendations for action
Introduction of agile methods (SCRUM and KANBAN) in software development at an IT service provider for statutory health insurance funds
- (partial) project management
- Problem management
- Development of the general process model
- Coaching of the head of department
- Adaption of the incident and problem management processes to agile development and maintenance processes
- Adjustment and further development of release management processes
- Negotiation of SLAs for application support
- Development of key figures and reporting for problem management, release management and agile software development and maintenance
- Tying problem management into knowledge management
Introduction or professionalization of various IT service management disciplines according to ITIL (including Service Level Management, Incident Management, Configuration Management) and Enterprise Architecture Management at a photovoltaic manufacturer